Client: Dubai Duty Free

Solutions: Better selection decisions; Technical Integration; Volume Recruitment

Project Details:

Design of situational judgment questionnaires and usage of ability test battery within recruitment process.

Dubai Duty Free receives around 50,000 CVs per annum for basic entry-level sales positions. Using ability tests, a situational judgement questionnaire validated on current high performers and the shapes-basic personality questionnaire, Dubai Duty Free is now able to identify the best talent from the applicant pool. Operating a ‘promote from within’ policy, these selected potential high performers become the future talent of the organisation.

Industry: Retail & Consumer goods

Client in: UAE; Ireland